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18-Jun-2019 Hayley Steer

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A nudge in the right direction: how our brains have evolved, and what we need to do about it

As a member of the learning and development industry, I am bombarded with research, insights, event invites, and models almost daily

18-Jun-2019 Caleena

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Benefits of advertising on YouTube

The Internet has made it very easy for a business to make its goods and services reach more and more people all over the world.

18-Jun-2019

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Understanding debits and credits in accounting

Debits and credits are one of those fundamental concepts in accounting..

04-Jun-2019 Carola Finch

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Encouraging new ideas and innovation in the workplace

In today’s competitive environment, businesses can survive and thrive when managers or owners implement measures that encourage their employees to share new ideas and innovations to improve the workplace. As a temp administrative assistant, I have observed many innovations that work - and don't work- on the job.

04-Jun-2019 Guest

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What is depreciation and why should I care?

Depreciation affects your bottom line, your tax bill, and the value of your business. Those are three good reasons to learn what depreciation is and how it works. Here are the basics.

21-May-2019 Caleena

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How much does your employee really cost?

Do you know that the wages you pay your employee is not all that your employee costs?

21-May-2019 Caleena

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Time management 101

You understand the phrase, “Time is money” better when you are in the labour market.

21-May-2019 Caleena

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Why you should advertise on Facebook

Facebook started in 2005 as a small networking site at Harvard University.

19-May-2019 Guest

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9 steps to an awesome invoicing process

You need billing to be fast and accurate.

19-May-2019 Caleena

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Want to create an effective budget? Here are 10 tips for you

On the list of crucial things that determine if a small scale business will stay relevant or fold up within a short while, money is right on the top.

19-May-2019 Caleena

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Why planning is important

Planning is simply a process that involves shaping a course of action that is to be done at a later date.

07-May-2019 Candice Jones

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A new bank feeds process – simpler, faster, and more secure

Bank feeds are a core component of Xero, giving you an up to date view of your cash position so you know how your business is performing.

06-May-2019 Theodora Evans

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The bright future of online banking

Technology has facilitated all aspects of life

05-May-2019 Stephen Key

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Before you launch your business, make sure you have a safety net. Here are 13

All entrepreneurs need a parachute.

05-May-2019 Thomas Smale

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The importance of 'positioning' your brand when you're just starting out

"Positioning" is a term that gets thrown around a lot but can often be confused with other marketing activities.

23-Apr-2019 Guest

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Why real-time business intelligence needs automated bookkeeping

What is really happening in the life of our small business?

14-Apr-2019 Caleena

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Tax Season: 4 ways to make tax season less painful.

Tax Day is just right around the corner

09-Apr-2019 Frank Landman

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Is a tech-based social credit score a good idea?

China is currently developing a kind of social credit system, not dissimilar to a financial credit system, designed to reward people for doing good deeds and demonstrating honesty and integrity while punishing people for committing untrustworthy acts.

09-Apr-2019 Caleena

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Why is SEO crucial to surviving online?

The concept of search engine optimisation (SEO) is literally everywhere. It is so important now, and every webmaster needs its knowledge, so content marketing is as effective as it is supposed to be.

09-Apr-2019 Hayden Field

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These 5 body language secrets could put you on the road to a million dollars

There’s a reason “The Room Where It Happens” is one of Broadway hit Hamilton’s standout songs: the track’s theme -- longing to be included among key decision-makers in the place in which decisions are made -- is timeless.

08-Apr-2019 Jared McClure

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How to use strategic partnerships for more explosive growth

If it’s going to survive, a startup needs to grow.

07-Apr-2019 Osita Rich

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Read this to help you become a better business leader

TIP: All leaders that are good need to focus on days to come. You have to know what's next and how to prepare for it.

Make it a point to look for hidden talent in your teammates. It should be easy to determine who benefits you the most, when you are looking for helpers.

07-Apr-2019 Patrick Frigo

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The Accounting Business Expo 2019: Your roadmap for moving down the advisory path

As part of the Beautiful Business Talks hosted by Xero at this year’s Accounting Business Expo, I was given the opportunity to present on how accountants and bookkeepers can provide advisory services to their clients.

26-Mar-2019 Guest

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What is accounts receivable and where can it go wrong?

Accounts receivable is the money you’re owed by customers. Once you send an invoice (or bill), it becomes part of your accounts receivable – until it’s paid.

26-Mar-2019 Caleena

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What is all the hype about SSL certificates?

Ever heard about SSL Certificates?

You probably have.

19-Mar-2019 Caleena

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Tips and Tricks on How to Gain Customer Satisfaction


When it comes to businesses and the publicity they involve, losing one customer can cause a chain reaction that makes you lose several other customers; existing and potential.

17-Mar-2019 Caleena

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Benefits of Advertising on Instagram

Benefits have evolved. Once upon a time, “word-of-mouth” adverts was what worked, later on, if you couldn’t get your business to be on the television or radio, you were not dreaming big enough.

13-Mar-2019 Caleena

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The benefits of cloud computing

The cloud – what is it and why is it important? Like the name suggests, the idea of the cloud feels lofty and hard to grasp. Simply put, cloud computing is the practice of using a network hosted on the Internet, or “the cloud,” to store, manage, and process data. This means you won’t have to maintain or own any hosting equipment.

11-Mar-2019 Rashan Dixon

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5 Qualities of Successful Entrepreneurs

So you didn’t follow the Elon Musk path of creating a computer game at age 12 or cold-calling a corporate banking maven to snag a paying internship? You can still become a compelling, talked-about entrepreneur if you follow a few best practices.

11-Mar-2019 Jerod Morris

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7 steps to becoming a better thinker

When was the last time you stopped to think?
I mean really stopped.

To think.

11-Mar-2019 Amy Jones

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8 Major Legal Risks Faced By Startups

One of the biggest mistakes made by new business owners is not to engage startup legal services to handle possible issues for their new venture.

11-Mar-2019 Guest

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Cash versus accrual accounting explained

The difference between cash basis and accrual basis accounting comes down to timing. When do you record revenue or expenses?

11-Mar-2019 Loryn Cole

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The Irreplaceable Power of Paper

For hundreds of years, paper was the gold standard of written communication.
Anything you needed to record or remember, from love letters to receipts, was printed on paper.

27-Feb-2019

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Five important business negotiation strategies

Business negotiation is a world of contradictions. You’ve got to be firm but flexible open and sharing, but a little cagey. There’s a lot to get your head around. But your state of mind might be the most important thing. Aim for a mutually beneficial outcome, and you’ll find the whole exercise more comfortable. Follow these five tips to prepare for your next negotiation.

27-Feb-2019 Paul MacPherson

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Security is everyone's responsibility

For most of us the internet is an intrinsic part of our lives. We rely on it to get us where we are going, connect us to friends and family and answer all of our questions, no matter how banal. It has also quickly become an integral part of most businesses, enabling them to complete business transactions in mere minutes as well as connect to their customers and a global network.

06-Feb-2019 Mark Schaefer

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You Don’t Have Weaknesses, Just Overdone Strengths

The theory of overdone strengths

15-Jan-2019 https://geoworkforcesolutions.com

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7 steps to brilliant job and staff scheduling

Effective job scheduling is one of the most important but least understood disciplines of business management.

15-Jan-2019 Rob Marchant

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Why you should take UX seriously

UX (User Experience) is at the heart of every good design. It’s the difference between your customers groaning in wretched frustration, or grinning with enjoyment; with them shaking a defeated fist at your site and hastily clicking away from it, or completing a satisfying purchase and wanting to return for more.

19-Dec-2018 Lucas Miller

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Why thinking negatively isn't always a bad thing

Contrary to what you've always been told, thinking negatively can very much be a good thing.

16-Dec-2018 Unleashed Software

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What does the future look like for Accountants on the Cloud?

Ten years ago, the accounting industry looked very different but new technology is evolving. Cloud-based software is becoming more prevalent everywhere you look; accountants have had to adapt their mode of operation. These changes to the industry will create so many opportunities for accountants. Yet, there will also be notable challenges to face with this level of change.

12-Dec-2018 Caleena

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Christmas tax write-offs

Christmas is here and more than anything, it’s usually referred to as the season of love. Love is expressed by giving, and many employers hope to express this love to their employees by giving gifts.

10-Dec-2018

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How to make price quotes work for you

When a customer asks you for a quote, they're giving you a golden opportunity. With the right response, you can close the deal quickly and win new business. Here's how to make the most of price quotes.

18-Oct-2018 Go Roster

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Tips for managing seasonal workers

During the Christmas holiday season, businesses of many types employ seasonal or casual workers to meet extra demands. Often these workers are hard-working young people who have travelled from overseas, bringing with them their own language and culture. This international melting-pot makes for a fun and productive work environment, although it can also present challenges.

09-Oct-2018 Pjay Shreshta

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The best practices for conducting a performance review

Do you feel like it might be time for a change in your office environment? Perhaps the productivity isn’t as good as it use to be or there are a handful of employees who just don’t seem to be performing at their best. Conducting a performance review can greatly help you manage your employees and make sure that your workplace stays strong, efficient, and goal driven.

25-Sep-2018

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Five books every manager should read

Being an effective manager is demanding and complex. Aside from thoroughly knowing and understanding your business, you need to understand people and their motivations, be a motivator yourself, and manage emotional and business-related issues at once.

25-Sep-2018

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Teamwork: A key ingredient for a successful business

Aside from efficient inventory management, teamwork is an incredibly important component of the ‘successful business’ recipe and if left out, the result can be a real flop.

12-Sep-2018

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Workplace training – what’s in it for the company?

Workplace training is an important part of company work life which, as expensive as it may be, is a necessary means to a skilled workforce.

17-Jul-2018

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8 Reasons Why You Should Outsource

Outsourcing ‘business as usual’ tasks can bring focus and efficiencies your business needs in order to succeed in today’s fast paced environment. A new level of agility and access to quality analytics and expertise can be brought into your business. To get ahead of the competition, consider outsourcing.

06-Jun-2018

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Get your staff ready for cloud-based software

Shifting data, systems and the inner workings of a business onto the cloud can be a big move. However, it’s hard to stay away from the cloud these days; the applications of cloud-based software are seemingly endless.

29-May-2018

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How to Start a Private Label: A Chat with Sarah Ferrence of Mod. Merchant

Have you ever considered selling private label products? If so, keep reading. For this post, we caught up with Sarah Ferrence, the founder of Mod. Merchant, a firm that helps retailers and wholesalers adapt and grow their businesses in the new era of retail.

23-May-2018 Francesca Nicasio

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How to prevent and handle internal theft in retail stores

When thinking about threats to your retail store, shoplifting is probably number one, right? The idea of someone swiping hundreds of dollars of products into a giant bag and walking out with them is horrifying, isn’t it? (post by Cara Wood)

26-Apr-2018 Francesca Nicasio

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7 Examples of Good Customer Service in Retail (and How to Apply Them to Your Stores)

While there are many things that can affect the in-store experience (e.g. products, prices, store environment, etc.) customer service is always going to be one of the top factors that impact how shoppers perceive your brand.

26-Apr-2018 Francesca Nicasio

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How to Train, Manage and Motivate Part-Time Retail Staff

There were almost 5 million retail sales jobs in the U.S. in 2016. Those workers, both full- and part-time, represent a sizeable chunk of the workforce, and they’re also a key component to every growing retail business. (post by Alexandra Sheehan)

25-Apr-2018 Francesca Nicasio

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The Retailer’s Guide to Cashier Training: Getting People up to Speed with Your POS

Perhaps the most important part of retail is the moment of the transaction — when money transfers from the customer to the cashier. (post by Cara Wood)

11-Apr-2018 Clare Bagoly

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Learn how to create business values in just 5 simple steps

When it comes to creating a vibrant company, values are absolutely foundational – in fact, they’re one of the most visible aspects of any company culture.

29-Mar-2018

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Women in Tech – It All Adds Up!

Recruiting more women into roles within the technology sector continues to be to a major challenge for employers. In the UK technology sector, only 15% of people working in STEM roles are female, and women hold only 5% of tech leadership positions.

28-Mar-2018 Ben Thompson

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Are employee benefits the key to attracting and retaining employees?

Free healthy meals at work, discounted travel, opportunities for personal development and study, flexible working, and paid time off for volunteering – these are just some of the compelling employee benefits that leading company’s offer.

28-Mar-2018 Francesca Nicasio

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How to deal with difficult customers: Nine proven tips for retailers

Dealing with difficult customers can be… well, difficult, but it doesn’t have to be. With the right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed.

28-Mar-2018 David Holland

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How to recognize and prevent sexual harassment in your office

The Harvey Weinstein scandal is back in the news this week – and it’s a reminder that we should seriously think about how we recognize and prevent sexual harassment in the workplace.

26-Feb-2018 David Holland

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Handle conflict like a pro: essential team conflict management examples and tips

Conflicts are inevitable, even in the most engaged of workplaces. Regardless of the source of the conflict, if they are left unresolved, conflicts can quickly impact employee morale and productivity.

25-Feb-2018 Richard Francis

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The Power of Customer Success

Customer Success is one of the most important strategic priorities at Spotlight Reporting. The more we learn about Customer Success principles, strategy and practice, the more we can see the powerful resonance this could have for accountants in practice.

14-Feb-2018

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4 Essential employee engagement trends for 2018

Creating a highly-engaged workforce and a thriving workplace continues to be a major focus for all HR managers. And the reason is simple.

17-Jan-2018

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The Value of Workplace Training

Training in the workplace is a very valuable and important component of running a successful business.

20-Dec-2017 Kirby Carabana

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Make sure you don’t overlook this critical step in your employee onboarding process

So, you’re doing your homework on employee onboarding and preparing new starter kits infused with your company’s values. You also want to mastermind an onboarding process that even the tech giants would be proud of.

25-Oct-2017 Brad Halcrow

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You gotta dig the No Dig method

Dennis Yarrow began Yarrow Plumbing back in 2003. Before that, he cut his teeth in the plumbing industry working in Papua New Guinea where he learned how to manage a team of 50 (and some other life skills he hadn’t bargained for).

27-Sep-2017

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Five ways to build a happy team

We have spoken to hundreds of business owners and thousands of their employees over the last twelve years.

27-Sep-2017 Kirby Carabana

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4 Tell tale signs that you need a new HR system

These days, managing HR in a growing business is a constant task. As an HR manager, you’re probably overloaded with work and you never seem to get to the bottom of it all.

28-Aug-2017

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Get ready! The millennials are coming…

Millennials – young people born between the 1980s and early 2000s – make up an increasingly large proportion of drinking-age customers. It’s important that good hospitality businesses understand that.

27-Aug-2017 Kirby Carabana

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4 tell-tale signs you need an HR manager right now

No one ever starts a business with the intention of spending most of their time tied up in the administrative tasks that come with operating one.

29-Jul-2017 Anna Cicognani

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Let’s make it clear – Good mobile staff communication is vital

Many small business owners don’t give a second thought about the need for clear communication.

27-Jul-2017 David Holland

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No dedicated hr team? You need these essential hr tools and solutions

Every business owner knows that as soon as you start hiring people, there’s a whole heap of important and must-do HR related tasks and compliance requirements that goes with them.

19-Jul-2017 BEN THOMPSON

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HOW IMPROVING EMPLOYEE ENGAGEMENT CAN BOOST YOUR BOTTOM LINE

Look at a company with a reputation for strong employee engagement and you’ll find a high performing business. We’re not making this up.

05-Jul-2017 DAVID HOLLAND

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THE HAPPINESS FACTOR: 6 TACTICS FOR IMPROVING WORKPLACE PRODUCTIVITY

Remember the old (and slightly misogynistic) phrase Happy Wife, Happy Life! ? Well, it turns out there is a workplace equivalent: Happy workers, productive business! (and no – we couldn’t make it rhyme).

26-Jun-2017 Francesca Nicasio

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How to Prevent and Handle Robberies and Theft in Retail

Are you equipped to handle retail theft and robberies? Whether you answered yes or no to that question, keep reading.

26-Jun-2017

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Investing in staff training is an investment in your business

Staff training is one of the best investments you can make for the future success of your business.

25-Jun-2017 Damien Justus

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5 tips for becoming your own boss

The idea of starting your own business and being your own boss has become more popular in recent years.

21-Jun-2017

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How Isle Of Skye Candles Reinvested For Growth With Float

The Isle of Skye Candle Company’s first batch of candles was made in a converted croft on the Isle of Skye in 2006, and since then the company has been lighting up across Scotland and the UK.

24-May-2017 simPRO

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Key management skills to grow your business

Many small business owners start out with a good business idea but little concept of what it takes to manage and grow a business.

The good news is that you can definitely learn and improve your management skills as your business grows.

And while there isn’t a definitive list of skills, the ones we’ve listed below could help you to build your initial vision and develop your business to its full potential.

17-May-2017

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Accountants and Advisors at Risk of Accessorial Liability

If you’re an accountant or professional advisor, take heed of a recent decision by the Federal Circuit Court. You may be at risk of accessorial liability for your clients’ breaches of the Fair Work Act.

15-May-2017

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4 Legal Minefields to Avoid When Terminating Employment

Firing employees is probably one of the hardest things you’ll ever have to do as a business owner. It’s also one of the most litigious.

15-May-2017

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7 Common HR Mistakes Every Business Owner Can Avoid

Running a business is hard and it often feels like there aren’t enough hours in the day to get everything done that you want (or should) do. By the time you pay your bills, invoice customers, return calls, put the final touches on that big proposal, and get the stock order out, the day is over and it’s time to pick up the kids.

11-May-2017

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When sales and service team up, profits go up

I’ve heard it said that it’s a sales rep’s job to promise the moon to customers, and it’s a service rep’s duty to bring customers back to earth.

10-May-2017 Float

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Review of TSheets – Employee Time Tracking Software

Struggling to keep on top of employee timesheets? Want to offer employees a simpler way to clock in and out? Keen to track remote workers’ location throughout the day? Eager to make payroll easier? TSheets, a mobile employee tracking software, is here to help.

12-Apr-2017

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Four tips to help minimise disruption caused by employee leave

An efficient, hard-working and friendly team is often the making of a successful hospitality business. So it can be quite disruptive when employees need to take leave.

04-Apr-2017 GeoOp

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Field Service Management – Out from the Shadows

Colour-coded job sheets on clipboards. Customer details stuffed in manila folders. Rooms full of grey filing cabinets overflowing with clip-lock files. Cardboard boxes bursting with service manuals arranged in rough alphabetical order. Handwritten notes, 8am sales meetings in sweaty city offices and well-thumbed street directories in company-car gloveboxes.

07-Mar-2017 EmploymentHero

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5 Practical Ways to Curb Employee Turnover in Your Café or Restaurant

Staff turnover always seems to be a struggle for businesses in the hospitality industry.
By its nature, working in cafés, restaurants, and even take-away food outlets is a high-stress occupation. Add to this, relatively lower pay rates, long shifts, or erratic schedules, and it’s not surprising that many employees suffer burnout.

12-Feb-2017 SmartPayroll

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Reminder on Zero Hour Contracts

In April 2016 the Government passed the Employment Relations Amendment Act 2016 which saw a number of changes in employment law, including legislating against the use of “Zero-hour” contracts in employment agreements.

12-Feb-2017

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Support available for young Australian entrepreneurs

Learn more about the Encouraging Entrepreneurship and self-employment initiative!

Are you a young Australian with a great business idea? If so, our friends at the Department of Employment have launched the Encouraging Entrepreneurship and Self-Employment initiative to help young Australians start and run their own business!

09-Feb-2017 SimPro

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How to go from self-employed to successful business owner

Seven vehicles on the road. Ten electricians in the field. One business owner working overtime, all the time...

Such was the norm for L&L Electrical, a versatile electrical services company in Campbelltown, Victoria, and proud owner John Libroaperto.

Proud and successful owner he was, yes – but at a hefty cost in a most valuable currency: time.

01-Feb-2017

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A business winning formula: Business fit. Business value. Long-term relationships.

Having worked with several trade contracting businesses, I’ve observed a very common, but inefficient, behaviour: going after big contracts before thinking about the fit.

Often, companies will spend months preparing a proposal only to see it rejected.

01-Feb-2017

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Why You Need To Embed Culture into Your Onboarding Process

These days, cultural fit is an important part of the recruiting process. The prevailing wisdom is that you train for skills, and hire for attitude and fit.

07-Dec-2016 Caitlin Sisley

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The Elusive Work Life Balance: 7 Ways to Avoid Burnout

You’ve had a hectic day at the office. A last minute crisis occurred and you worked 2 hours overtime to get everything done. When you finally arrive home you’re too exhausted to cook dinner (and substitute with greasy takeaways and a cheap bottle of wine).Your ‘quality time’ with your spouse consists of a few muttered sentences before doing the laundry and other crucial tasks, then rolling into bed exhausted.

29-Nov-2016

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HomeRetail Tips & Trends How to Create a Workplace Culture that Attracts and Retains the Best Employees

Workplace culture.” This phrase is easy to throw around at HR meetings or interviews, but actually understanding the concept and building a strong culture in your organization is whole other story.

25-Nov-2016

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Why You Need to Hire for Cultural Fit

When you’re recruiting, identifying cultural fit in candidates is essential. There is a greater likelihood that employees will stay with a business when the work feels meaningful and the company’s values are in sync with their own.

23-Nov-2016 Ben Thompson

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Make sure your employee happiness survey ticks all the right boxes

Happy employees are engaged employees. It’s the HR holy grail. So gaining a measure of employee happiness in your business makes good sense. But all employee happiness surveys are not created equal. An employee happiness survey is only as good as the questions you ask and how you follow through on the responses.

14-Nov-2016

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Why entrepreneurs and startup founders are so important

entrepreneur

noun

1. a person who sets up a business or businesses, taking on financial risks in the hope of profit.

28-Oct-2016 Mallika Goel

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Boost Employee Productivity: 10 Secrets Your Staff Want Managers to Know

Are you struggling to motivate your employees? Do you constantly chase after them to get their timesheets in on time or wonder why they aren’t more focused or driven? Is absenteeism, poor morale and failure to meet targets a common occurrence?

19-Oct-2016 Don Stephens

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How to cope with difficult people in the workplace (or anywhere else)

Several years ago, I had a customer who would glower at me as soon as I entered his department. He would say, ‘Fix it right this time, or get it out of here,’ no matter what the problem was.

If I was even one minute later than my ETA, he would be on the phone with my boss, complaining about the horrible service he was getting.

Because he would place a service call for the slightest imperfection or hiccup of the machine, I was going there almost every day.

18-Oct-2016

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Dealing with clashes in the workplace

As a manager, it’s important to do your best to keep your workplace from becoming an episode of the Real Housewives. Here are some tips for managing conflict.