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Productivity

11-Aug-2016

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Take control of your business without losing sight of yourself

When you own a business, it’s easy to get caught up in the day-to-day: from ensuring jobs get done, to checking employees and customers are happy. That’s before we even factor in our families, let alone ourselves.

But when we don’t take care of ourselves too, it can take a toll on the quality we operate at, affecting business productivity and ultimately profitability.

03-Aug-2016 Don Stephens

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Prevent the ‘lone wolf’ attitude

Many years ago, I was on lunch with two other techs when one asked, 'Have you seen Tom around lately?'

Tom was a bit of a 'lone wolf' so it wasn’t too strange that we hadn’t run into him, but our manager had also requested a few times that we take his service calls.

I decided to call Tom to find out why he had been MIA for the past few weeks.

31-Jul-2016 Chris Tacon

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Following these rostering tips will help drive business efficiency

A robust rostering system is essential in any hospitality or retail business. Ensuring you have the right number of staff rostered on will keep your customers happy, and your wage cost looking great.

On the contrary, building rosters inefficiently can be a real time-waster. So, how do you get maximum results from your roster?

28-Jul-2016 Peter Gearin

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3 things successful mobile service businesses do well

The major issues facing service businesses with a predominantly mobile workforce are universal. They tend to be all about controlling costs and effectively managing job schedules and staff.

The major issues facing service businesses with a predominantly mobile workforce are universal. They tend to be all about controlling costs and effectively managing job schedules and staff.

A recent US survey of 100 small- and medium-sized business managers showed that the biggest challenges when managing a mobile service workforce were keeping operational costs in line (25.7%), scheduling and dispatching (20.8%), managing workflow and processes (17.8%) and hiring and retention (11.9%).

28-Jul-2016

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How to reduce staff no-shows

It’s Saturday night and dozens of people are starting to stream into your restaurant for a bite to eat. Your staff are ready and everyone’s looking sharp… except Dave, who was supposed to be there 15 minutes ago. Turns out he didn’t realise he was meant to be working and is away for an epic skiing weekend. Awesome for him – not so much for you.

28-Jul-2016 Kat Bond, Xero

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Spend time on your business: simple tips for strategic time management

As a small business owner, could getting too embroiled in the day-to-day work of your business harm its overall development?

Often, your time is spent working in the business and not on the business.

Yet, in order to grow from a small outfit to a successful, profitable company, and to make the transition from owner-worker to managing director or CEO, you need to invest time managing your business.

Below are a few tips to help you make the transition.

06-Jul-2016

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How to eliminate paper in your service business

Whiteboards took up half of Wendy Fallow’s office. The operations manager of Clear Concepts, a customised glass design business, said her working life consisted of sticking cellotaped magnets on pieces of paper and talking on the phone to her seven mobile installers and sales reps.

26-Jun-2016 Steff Green

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8 Simple Strategies for Measuring Productivity at Your Company

The world of business has entered the Age of Data. (It’s like the Age of Aquarius, except instead of a catchy song we have a smartphone app). Now, business owners can record, track, and report on every facet of their company.

26-Jun-2016 Jason

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Build a business while still working full time

Starting and sustaining a small business requires a lot of time and dedication. It also requires money. For many people, the one thing holding them back is the capital required to start a business and endure a lean period when it is getting up and running. People fall into debt or end up giving up on their dream and returning to full-time work for a steady income.
However, it is possible to prevent this heartache by hanging on to your full-time job while your business gets off the ground. It will mean long hours that don’t end once you get home from work and the sacrifice of every minute of free time, but it can be the difference between having the security to forge ahead with your dream, or having to abandon it when you can’t sustain it any longer.

25-Jun-2016 Alex Cruickshank

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Are you losing sleep over your business?

Dolphins can stay continuously alert for over two weeks at a time. They only sleep with half their brains turned off at a time. This helps prevent them being eaten by sharks. Entrepreneurs will no doubt find this fact hauntingly familiar.

20-Jun-2016 Steff Green

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Safety And Security When Working Remotely

More people than ever work remotely, at least part of the week. Here at WorkflowMax, many of our users – and even some of our team – work remotely all across the globe. I myself work from my off-grid eco-home in rural New Zealand. Usually, this is a wonderful arrangement enabling staff the freedom to live and work wherever they want, and to facilitate a great work/life balance. But it comes at a cost.

07-Jun-2016 Russ Fujioka

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The 3 worst days you’ll face as a business owner and how to deal with them

As a small business owner, you’re going to have good days and bad days. Some days will be worse than others.

Part of coping with the darker days that come with managing your own operation is being primed and ready to handle them when they arrive.

This involves building a network of advisors around you, hiring the right team and implementing the right technology so you have all the resources to push through and come out the other side with a healthy and stable business.

29-May-2016 Mallika Goel

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In A Productivity Slump? Time Off Can Boost Your Performance

Every seven years, renowned graphic designer Stefan Sagmeister takes a year off. Unencumbered, unrestricted by the demands of his high-profile career, he has an opportunity to work for himself. The result is surprising, beautiful, provocative (check it out in his TED talk here) and comes from a place of authenticity and complete creative freedom.

29-May-2016 Russ Fujioka

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What Sheryl Sandberg really meant when she said “fail fast”

Sheryl Sandberg told startup founders to fail fast, she didn’t tell you to fail. It’s a subtle difference I’m calling out because there’s a trend starting to emerge, particularly in the Bay Area, that flat out failing is completely acceptable.

29-May-2016 Erin Haywood

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Why do I need a business plan?

Do you want to expand your business, be more competitive in your industry and achieve certain goals?

If you answered yes to any of the above, you need a business plan!

Whether you’ve just started out or you’ve been running your business for years, business planning can be the key to your success.

We’ve laid out three key reasons why you need to get started on your business plan today.

25-Apr-2016 Ewan McCowen

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How Receipt Bank Will Make Your Business More Productive

Hands up if you recognise the process of; receiving an invoice, getting it to your bookkeeper, making sure it’s entered into your accounts, filing the invoice and then storing it for several years…

25-Apr-2016 Steff Green

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How To Use The Pomodoro Technique To Get Things Done

“I’ll just finish that email, oh look my friend is messaging me, oh and there’s someone knocking on the door of my office, and that report is due, and my phone is buzzing …”

Does this sound like you? Are you trying to do a million things at once and failing at them all?

25-Apr-2016 Don Stephens

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Overestimating your ETA to boost customer satisfaction

In the early days of my field service career, I took over a territory from a tech who was… let’s just say, less than the ideal service rep.

My very first service call in his territory told me what I was in for. I called the customer to give an ETA and her response was, “Two hours? Yeah, right. I’ll see you tomorrow, if I’m lucky.”

I was shocked, so I had to ask, “Excuse me, but why do you say that?”

25-Apr-2016 Mallika Goel

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Put An End To Workplace Chaos: Feng Shui Inspired Tips For Your Office Space

We haven’t written a “Work Life” post in a while and I’m a firm believer that it’s a critical part of a productive work environment. So taking a break from all our “Work Smarter” posts, I hereby offer something on the lighter side. And hey, as April gains momentum in, it’s also a GREAT time to make some positive changes to start FY17 fresh!

25-Apr-2016 Mallika Goel

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What’s in an hour? Re-thinking your day for maximum productivity

Do you remember the last time you focused so deeply, so completely on something that it consumed you entirely? In the middle of writing this blog post I’ve already checked my mail (twice), flicked through a couple of articles on Medium, Forbes and Fast Company (my favourite research and inspiration hunting/stomping grounds) drafted an email to a customer and trawled through 76 responses from a user survey. I’m SUPPOSED to be writing an 1000+ word blog post, but more often than not I find my attention drifting to the million other things I need to get done during the day.

25-Apr-2016 Peter Gearin

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What mobile business owners need to know about the cloud

Mark Constantino Jr is on a mission – to convince small business operators and managers that there is nothing scary about cloud-based computing. “The cloud is just the internet,” says the US-based information technology expert and co-CEO of tech-help solutions company MyCloudCure. “It’s just the way that everything is interconnected from country to country, from continent to continent.”

25-Apr-2016 Anna Curzon

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Signalling Insights for Small Businesses

This month sees the launch of Xero Signals, another asset for small businesses to gain insight into trends within New Zealand’s small business market. Based on real data from almost 10,000 businesses across New Zealand, these insights can help small business owners understand how they’re faring, compared to the rest of the market.

25-Apr-2016 Bhavika Thakkar

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4 ways to ensure your business survives

A few months back, Xero released the Make or Break report, which identified key traits of successful business owners. Surveying 2,000 small business owners across the US and the UK, we gathered data on the perfect ingredients a small business owner needs in his/her pantry to survive the hardships that come along with owning a business. As we are kicking off a new quarter, here are some of the tips on how Xero can help formulating the right recipe –

29-Mar-2016 Mallika Goel

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Ask These 8 Questions To Overcome Roadblocks In Your Workflow

Project Workflows should just…flow, right? Even Google Images represents ‘workflow’ as a series of harmonious shapes neatly connected with arrows... But in the real world things RARELY go according to plan. Remember that client who defaulted on payment, the tensions that arose within project teams and of course that one time the budget got blown out…?

29-Mar-2016 Travis Gordon

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Growing it alone: expanding your solo operation

When my brother-in-law started his landscaping business in 2007, he didn’t expect his part-time operation to escalate to 50 hours of work per week within two months. And it was a big commitment for him to employ his first staff member six months in, but was necessary for him to meet demand. As soon as he was aware of the demand for the service he was offering, he prepared himself for growth and this planning quickly paid dividends.

29-Mar-2016 Andrew Crowe

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No more ‘I reckons’ and other ways to improve your estimating skills

Determining the cost of a job accurately and efficiently can be challenging, overwhelming and fraught with risk. When you price a job right and win it, it can deliver instant improvements to your bottom line — but getting it wrong can be a very expensive mistake.

29-Mar-2016

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The Benefits of Inventory Management

Inventory management has been around for as long as there have been businesses that stock and sell products. Even in the bygone era of having main street village shops and trades, some kind of inventory management was used, even if it was only a brief daily stock take followed by simple restocking, manufacture and acquisitions.

29-Mar-2016 Andrea Silvers

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3 business owners share their advice on optimizing your business as you grow

Striking out on your own and starting a business is one of the hardest things you can do in your professional life, but the work isn’t over the second you open your shop. Once the business is up and running you constantly have to improve and optimize to stay ahead of the curve and, most importantly, to become — and stay — profitable.

29-Mar-2016 Mallika Goel

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10 Productivity Hacks To Make Your Life Easier

We love curating list posts, especially list posts that feature apps and tools to help you work smarter. We recently published a post on handy browser extensions to improve productivity and get more done. This is one landscape that’s always changing however and we’re always looking to provide the most up-to-date and helpful information to help you achieve more. A conversation with a colleague sparked this particular post, and I hope you find it helpful – I certainly have.

16-Mar-2016 Erin Haywood

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Building a service culture

A strong service culture within your business leads to improvements in customer experience and can give your business a competitive advantage in your industry.

Because customers now have more choice than ever — making it even easier to switch suppliers or service providers — field service businesses must work harder and smarter to build relationships with customers and sustain long-term loyalty. Building a service culture within a company is an extremely valuable way to do this, as it leads to opportunities for higher growth and revenue and helps create strong relationships with your customers.

01-Mar-2016 Ryan

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Tactics to cure procrastination and get more done

Procrastinators act as though they have all the time in the world. The truth is, the tasks we put off become the roadblocks that prevent us from moving forward. Breaking this behaviour is as simple as following a few practical tips that will put your time back under your control.

25-Feb-2016 Steff Green

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So many invoices, so little time. Here's how to speed up your invoicing process.

Reading a book, finishing a project. Baking a cake. Playing with your kids, throwing a stick with your dog, discussing eastern philosophy with your cat, raising money for charity, writing that novel, painting the house, building your own boat, learning a language, Netflix & chill, making your own jam, mowing the lawn, playing Tetris on your cellphone, discovering an ancient Mayan treasure ...

17-Feb-2016 Erin Haywood

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Why cash flow can be more important than profit

It could be one of the most asked questions by trade contractors: should I be focusing on my cash flow or my profits? It can be a difficult question to answer, as cash flow and profit both play critical roles.

02-Feb-2016 Harriet

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6 Benefits of Cloud Accounting Software

If you are a business owner, moving your accounting software from “on-premise” to “the cloud” can bring huge benefits. Not only could you save bucket loads of time, but cloud accounting software is cheaper, more secure and accessible anywhere.

24-Jan-2016 Richard Francis

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10 Ways to Super-charge your Firm in 2016

Here’s ten ways to make sure that you start 2016 with purpose, vision and the courage to super-charge your firm!

24-Jan-2016 Mallika Goel

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5 Tips To Prioritise tasks

If you’re a busy business owner with lots on your plate, it can sometimes be overwhelming knowing where to begin. But if you try and do it all, things will undoubtedly get neglected, or you’ll find yourself dreading those painful hours when you have to trawl through hundreds of unread mails.

24-Jan-2016 Francesca Nicasio

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7 Retail Success Tips to Make 2016 Your Best Year Yet

Every business wants to make each year better than the last, and at Vend, we’re all for helping retailers do exactly that. So for this post, we’ve put together some action steps that you can implement to help make 2016 your best year yet.

Whether last year’s performance could use a lot of improvement, or you did extremely well and want to break your own record, the pointers below will help you kick off the year strong:

24-Jan-2016 Laura McKenzie

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Does your age determine if you’re going to be a successful entrepreneur or not?

What do Elizabeth Holmes, Sara Blakely, Linda Avey and Arianna Huffington have in common? They are all female entrepreneurs who have successfully built billion dollar businesses. But what does differ dramatically is their age.

19-Jan-2016 Kirsten Hawke

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Nifty App to organise tasks

We all use some form or other to-do list system in our organisations and daily lives.

06-Jan-2016 Kirsten Hawke

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Back to work, back to reality

This week the alarms, in many cases, were set for the first time in two weeks. Well some workers might have set 10 alarms, at a series of five minute intervals to get them back to work.
Coffee is being drunk by the litre and out-of-office messages are being removed.

05-Jan-2016 Ryan

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Essential Reading for Entrepreneurs

When building a business, it is important to learn as much as possible from industry leaders and people with experience. Fortunately, many of these people have written about their experiences and distilled their most influential and successful ideas into books. There are thousands of business books, each claiming to teach you something vital to your success. Below are some of our favourites and ones we find genuinely enlightening.

05-Jan-2016 Mallika Goel

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How To Make (Work) New Year’s Resolutions That Actually Stick

So you’ve made a New Year's Resolution. Several in fact. You’ve declared next year is YOUR year. Your business is going to triple, you’re going to be more productive, manage your teams better, nail time tracking on its head, and finally learn all those collaboration tools and apps you’ve been meaning to. You’ve got it sussed...or so you think until February rolls around, you’ve started none of the above and the year is about to slip past as it’s always done.

16-Dec-2015 Emma Jones

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Five steps to starting a business in the New Year

If January 2016 mirrors the years that have gone before, it will be the busiest month in the calendar for people starting a business. Returning from Christmas to an unfulfilling job and a burning idea to turn a hobby or passion into a way of making a living, people in their droves will take steps to become their own boss. Will you be one of them?

16-Dec-2015 Erin Haywood

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How to relax and enjoy the holidays this Christmas

Christmas is a great opportunity to relax and recharge, but if you’re like us, you might find it hard to just drop everything and take it easy.

Instead, you are just as likely to spend the first half of your long-anticipated break worrying about an unfinished project, checking your emails, and stuck with your brain in the office while your body is on leave.

25-Nov-2015 Andrea Silvers

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Global Entrepreneurship Week: Does your business have what it takes?

As a small business owner, you should take any edge you can get when it comes to being successful. You never know what piece of advice is going to be the key to breaking your business wide open.

That’s why we launched our Make or Break? report,which looks into what makes businesses more likely to succeed or fail, in honor of Global Entrepreneurship Week. We want to give you all the information you need to make an informed decision about your business.

Here’s a quick flow chart to help you decide how to take the next steps in your business.

25-Nov-2015 Jason

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The Secrets of Effective Time Management

There is never enough time in the day to do everything, which is why it is important to make the most of the time you do have. The biggest hurdle to efficient time use is a lack of planning and structure. Follow these tips and you will find yourself being more productive and less stressed.

23-Nov-2015 Steff Green

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5 project management mistakes to avoid, and how to solve them

If your company is project-based, you probably have a framework or system in place for how you manage each project within your team. But even the most robust project management system will occasionally encounter a snafu.

23-Nov-2015 Mandy

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How the health of your business depends on accurate inventory levels

A key area of business directly affects the overall health of a business is how accurate its inventory levels are. For businesses who fail to maintain a finger on the pulse of inventory as it flows through their operation the consequences can be dire – perhaps even fatal.

23-Nov-2015 Mandy

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Six Essential Techniques for Better Inventory Management

One of the biggest and most important challenges many businesses will face is how to successfully manage and control their inventory. It is usually one of their biggest ongoing costs, and often one of the biggest overall investments.

23-Nov-2015 Mandy

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The Goldilocks Factor

Why not too much, not too little, but just the right amount of inventory is crucial to your business.

23-Nov-2015

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5 Greatest Spreadsheet Errors of All Time

Chances are, at some point in time you’ve probably messed up a spreadsheet. And when we take into account that nearly 9 out 10 spreadsheets contain errors, that’s to be expected! But when millions of pounds are at stake it becomes a bit more important to get your spreadsheet right…

28-Oct-2015

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4 very good reasons to hold inventory

Inventory is considered to be one of the most important assets of a business. Its management needs to be proactive, accurate and efficient. Whilst holding either too much or too little inventory places a burden on both productivity and profitability, it is still essential for most businesses to hold a sufficient quantity of inventory at all times.

28-Oct-2015 Gayatri Wood

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Graphs can be worth a thousand numbers

We’ve all heard the phrase, a picture is worth a thousand words. We believe, when advising your clients on their businesses, graphs and charts have the same impact on numbers. Graphs and charts condense large amounts of information into easy to understandable formats that can clearly and effectively communicated. With approximately 65% of people being mainly visual learners, meaning they easily pick up information with their eyes and prefer to be taught something by seeing it in a graphical manner. This is especially relevant when there is a lot of data and complex material to understand. Delivering information that’s pertinent to their business and in a visual way gives your client the greatest chance of understanding, implementing and valuing your advice.

28-Oct-2015

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Inventory Management - The Power of Information

One of the benefits of having a modern inventory management system is that it aids business decision-making. Central to this is the comprehensive real-time data that can be analyzed with this software. Managers, factory staff, and retail staff alike will benefit from relevant information that concerns their particular role in the business. This article will discuss how inventory management software can help decision-makers in different areas of a business.

28-Oct-2015 Michelle Denny

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The benefits of negative feedback

I don’t know about you, but I really love it when a customer takes the time to give feedback about the service my team has provided them, whether it’s good or bad.
Positive feedback may be the most pleasant to receive, but it’s actually the negative feedback that brings the most important benefits. Negative feedback provides valuable insight into where the team is falling short, and pinpoints the specific areas that need to be improved.

28-Oct-2015 Marina Holmes

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This recruiter, who had never run a business before, shares how he quickly learned to be a boss

At Xero, we use the power of technology to foster innovation, connection and entrepreneurialism. To create beautiful work that makes a difference. This is why, each month, we speak to business leaders within our like-minded community. We want to see how they apply similar values to shape their businesses, and their future.

This month, we speak to Stephen Borg. He’s an experienced executive recruiter who, together with his two business partners, started Miller Leith. The firm aims to turn the recruitment industry on its head. They’re creating a more personal, community-minded and supportive experience for businesses and candidates alike.

Stephen tells us in his words why genuine connections make all the difference, how you can innovate work to be a force for good, and how a value-driven service can transform business challenges.

28-Oct-2015 Francesca Nicasio

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What Every Retailer Needs to Know about Running Multiple Stores

Just like most organizations, the success of a retail business relies on the unity and alignment of three critical elements: people, process, and technology. This is especially true when you’re running several retail locations. With multiple moving parts, stores, and teams, it’s essential that you keep every component in sync to ensure that your business runs smoothly.

28-Oct-2015

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Why Counting Your Chickens Before They Hatch Is A Good Idea

“Counting your chickens before they hatch” is an idiom that’s thrown around a lot in day to day conversation. Little do people realise its relevance to business strategy. In a nutshell, it means to ‘plan how you’re going to utilize the good results of something, before those results have actually occurred.’

28-Oct-2015 James Kerr

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What the Rugby World Cup can teach you about running your business

The knockout stages. The final reckoning.

At this point, one decision can define lives, one mistake can devastate nations, one moment can deliver immortality.

As we approach the deciding phases of the Rugby World Cup, how do the teams perform under pressure on the paddock? How do they keep their heads while people around them are losing theirs? And what lessons can we learn from them about dealing with our own business pressure?

28-Sep-2015

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How to Banish Meeting Boredom

If you added up all the time people waste in bad meetings every day worldwide, the cost would probably equate to the annual GDP of a small country. Long unproductive and poorly run meetings cost both time and money.

28-Sep-2015

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4 Key Metrics For Successful Hospitality Businesses

28-Sep-2015 Steff Green

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Get Your Productivity On: 5 Time Management Blogs to Read [list]

Time Management is one of those skills many of us struggle with. As business owners, managers and leaders, you wear many hats. Now, hats are awesome. I love hats. I just returned from Peru with a hat that bears a striking resemblance to the one Indiana Jones wears … but that doesn’t mean I want to be juggling all my hats at the same time.

28-Sep-2015 Vanessa

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How do you make workers more productive? Money isn’t all they want

“The best things in life are free

But you can keep them for the birds and bees

Now give me money.”

The Beatles weren’t singing about employee motivation when they recorded Money (That’s What All I Want) in 1963. But it’s fair to say that money has always been seen as a key to workplace harmony.

28-Sep-2015 Gayatri Wood

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How to Sucessfully Implement and Embed Change

More than seventy percent of change projects or initiatives within an organisation fail – why? Typically organisations are not taking a consistent or holistic approach to change management, nor are they engaging their workforces effectively to do so. Whether it’s new initiatives, adopting technological improvements, shifting work methodologies from being compliance heavy to advisory based , or simply just wanting to stay ahead of the competition – these factors all drive ongoing changes to the way we work.

28-Sep-2015 Erika Entz

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The top 3 reasons processes are essential

A process is a set of defined tasks required to complete a given business activity, including who is responsible for completing each step, when and how they do so, and how long it takes to complete.

If you think of the number of repeated tasks required throughout your day, refined processes can amount to huge benefits. Processes clearly define how things are done, then provide the focus for making them better. How they are done determines how successful the outcomes will be.

28-Sep-2015

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Inventory Management Software: A necessity for business growth

A business that aims to scale successfully for growth needs to be able to meet the versatile demands of handling their inventory effectively. As a business expands the level of complexity and challenges for its most critical operations increase, too. Relying on outdated and ineffective systems to manage burgeoning inventory demands will not only stunt growth but could also potentially drive the business towards failure.

28-Sep-2015 Ceri Wells

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New Zealand’s commodity obsession stands in the way of innovation success

The recent slump in dairy prices once again reminds us how vulnerable the New Zealand economy is to price fluctuations for commodity products. Of course animal protein is particularly susceptible because it is a renewable commodity that any farmer anywhere in the world can produce.

28-Sep-2015

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Health and safety: Providing protective gear

If you provide personal protective equipment (PPE) to your workers, here’s how to stay compliant when new laws take effect in April 2016.

27-Sep-2015 Alex Cruickshank

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Why your niche business could be the next global brand

“Everything that can be invented has been invented,” said the Director of the US Patent Office in 1899. It was a breathtakingly naive thing to say even then. But many business owners today still make a similar mistake. They look at the market around them and assume it’s fixed. Having marked out their territory they believe nothing will change.

27-Sep-2015 Alex Cruickshank

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Reach your business goals with one simple trick

Business owners have so many distractions that it’s easy to… where was I? Oh yes, to lose focus. But there’s a way you can keep yourself on track.

No doubt you started your business for a good reason. It might have been to get rich, to escape the rat race or to challenge yourself. It might have been to change the world for the better. It might have simply been to generate a regular income while being your own boss instead of having other people tell you what to do.

26-Aug-2015 Steff Green

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Do or Do Not - There is No Try: Working with a Business Mentor

When I first started out as a copywriter working for myself, I felt a bit lost. There were so many different directions my career could go, and I wasn’t sure which one to take. I’d never worked for myself before. It was daunting, and I wasn’t sure where to begin to find answers.

26-Aug-2015

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3 Very Good Reasons to Control Your Inventory Well

To any inventory based business, the ability to control your inventory efficiently is crucial to operating profitably. The moment control is lost, at any stage in the flow of inventory, both productivity and profitability will nosedive.

26-Aug-2015 Francesca Nicasio

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6 Retail Staff Training Tips to Improve Performance, Sales and Customer Service

Do you think your store could use more motivated, top performing employees? Do you feel as if your staff could do better at selling and serving customers? If you answered yes to any of the above questions, keep reading.
Today’s post tackles retail staff training and offers best practices on how you can facilitate effective learning to ensure that your staff performs at their best.

26-Aug-2015 Kate Wilson

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Lessons learnt from top entrepreneurial inventors

Breakthrough ideas are often not embraced by large companies – particularly if they are not core business. So stated Charles Hull the inventor of 3D printing in the inventor’s session at the recent IP Global Business Congress in San Francisco.

26-Aug-2015 Steff Green

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On the Clock! 5 Awesome Time Management Books to Read

As a discipline, time management is all about looking at the way you spend your time, and seeing if you can shuffle tasks around or eliminate tasks altogether so that you might be able to spend your time however you like.

26-Aug-2015 Matthew Peng

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Tip of the Week: The Art of Quoting in WorkflowMax

Creating a quote for services is generally reliant on an individual - often the business owner - whose experience in positioning and pitching their services or products has been refined over time. It requires carefully considering the level of services and resources needed for a job - while still ensuring a certain margin - then presenting that proposal in a way that convinces a potential client that they should click ‘accept’!

26-Aug-2015

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The “toolproof” way to improve small business productivity

You’re still likely to know someone who will tell you how much better things used to be before “technology”. This term covered anything from mobile phones to computers to fax machines to maybe even television sets. Whatever “it” was, it was to blame for making the modern world far too busy and far less human.

28-Jul-2015 Chirag Ahuja

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Out of the Office? What to Monitor For Complete Agency Management

Whether you’re on vacation, attending a conference, or simply working from home, being out of the office can feel stressful.

28-Jul-2015 Unleashed

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3 of the most common inventory management mistakes

In the world of inventory management all mistakes are costly. Errors throughout a business’ supply chain almost always filter down to place unnecessary burden on the bottom line.

For any operations manager, it is extremely important to be aware of the common mistakes to look out for when overseeing inventory as well as to know how to prevent them from occurring in the first place.

28-Jul-2015 Monica Shepherd

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8 Unexpected Benefits of Business Networking

Have you been told that you should use business networking as a tool to grow your business? You should; it’s an awesome way to expand your brand’s reach and find new clients through referrals, particularly if you’re just getting your business off the ground. But, there is SO much more to be gained from business networking - both professionally and personally - if you put the effort in.

28-Jul-2015 Unleashed

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Inventory Management - More Than Just Controlling Your Stock

When asked what inventory management is, business owners often say it’s about keeping control over stock levels: optimising how much inventory your business holds, to minimise costs associated with inventory handling, obsolete stock, and logistics. While inventory management assists with all of these things, its benefits to a business extend far beyond this. With the software available today, a good stock management system can help with making better sales, customer retention, business data analytics, security, and cash flow.

27-Jul-2015 Alex Cruickshank

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What not having any downtime is costing you

Many successful inventors sometimes talk about “BBB time” – time spent in Bed, in the Bath or on the Bus (or other form of public transport). This is when most new ideas come to them, because they’re relaxed and unfocused. Their minds are running on automatic, free to roam far and wide without the constraint of work or other distractions.

27-Jul-2015 Sue Hirst

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Are You Selling All The Hours You're Paying For?

If you employ people to provide services to customers, it’s vital to manage the hours invoiced to customers compared to those you pay to staff. Reason being, the differential is potential lost income to your business and precious profit.

27-Jul-2015 Chirag Ahuja

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Teamwork Makes the Dream Work: Advancing Collaboration for a Dispersed Workforce

Flexibility and the ability to work from anywhere are increasingly becoming the driving forces behind many career goals. FlexJobs (a leading job search site) has reported a 26% increase in remote jobs advertised from 2013-14. Workers are looking for companies that allow them to set their own schedules, work from home or while travelling, and not stay tied to one company.

27-Jul-2015 Alex Cruickshank

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Do you know yourself as a business owner?

According to Greek mythology, the temple of Apollo at Delphi was inscribed with the words “Gnothi Seauton.” This translates to “Know thyself” – and it’s a useful maxim for business owners today.

27-Jul-2015 Monica Shepherd

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No More Mondayitis! 8 Reminders to Help You Love The Job You’re In

I was driving to work the other day - it was still dark, it was cold, it was pouring with rain, and traffic was at a standstill. Looking around, I could tell people were grumpy, fed-up, and exhausted before their work day had even started. I was feeling pretty sorry for myself, too; man, if I could be anywhere else but here right now… damn you, work, for getting in the way of a nice relaxing life…!

27-Jul-2015 David Koch

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The pros and cons of always being connected

I’ve always appreciated the freedom and flexibility mobile tech allows me to have. From staying in touch with my kids overseas to running the family business on the move. In fact, right now I’m writing this on a plane.
And I think it’s the same for most people. With instant notifications and endless apps across phones, tablets and computers, we’ve never been more connected. In one afternoon, I can Skype family, send off a string of emails and tweet a photo from the footy. It’s all so normal now.

02-Jul-2015 Francesca Nicasio

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5 Questions Every Retailer Should Ask When Opening Additional Locations

Opening additional retail stores is always an exciting endeavor. When implemented correctly, expanding to new locations enables you to tap into new communities, create more jobs, increase revenues, and more.

In other words, opening additional stores can catapult your business to higher levels of retail success. But in order to achieve that success, you need to plan your expansion thoroughly. Rapidly sprouting up new stores can do more harm than good if you don’t think things through.

23-Jun-2015 Greg Digneo

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5 Productivity Hacks That Will Help Save Your Agency 2 Hours Per Day

Running an agency is hard.
It’s the ultimate service-based business where time quite literally equals money. Waste a single second, and you're eating into your margins.

Or even worse, a project that you thought would take 4 weeks takes you 6 weeks. The delay in your deliverable means a delay in a paycheck from your client, and you risk becoming a cashflow negative business.

23-Jun-2015 Alice Chan

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5 ways to navigate change in business today

“We have this big myth in the technology industry that we like to impose on everybody — disruption is going to happen and it’s going to destroy you. But this pattern of change actually takes time.”

23-Jun-2015

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9 Critical Strategies to Improve Inventory Management

Getting your inventory management strategies working in harmony can be a daunting – but far from impossible – task. The key is recognizing what strategies best suit your business needs and having the tools to implement them effectively and efficiently. If you’re a small business looking to take the leap, or a start-up wanting to get the basics right, there are some critical strategies to consider.

23-Jun-2015 Russ Fujioka

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Stephen Dubner on 7 ways to think like a freak

Thinking like a freak means looking at common, everyday problems through an out-of-the-box lens. This process lets you question every step involved in your current systems and processes. It also means re-examining whatever conclusions you arrive at. How can you be sure you’re actually performing at the highest level if you’re not willing to deconstruct the way you’re currently working?

23-Jun-2015 Don Stephens

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Stress, Speculation and the Apple Watch

“Um… I dropped it really, really hard…” I said as I dropped a baggy full of pager pieces on the desk.

The stunned look on our technology specialist’s face was priceless. She poured the beeper’s remains onto her desk. Sifting through shards of plastic, bits of metal and a crushed battery, she smirked and asked, “Stressful day?”

23-Jun-2015 Andrea Silvers

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Polly LaBarre’s Maverick Manual for Success

As a founding member of the Fast Company magazine team, Polly LaBarre has seen her share of successes—and failures—in the business world. Now the cofounder and director of Management Lab, she helps businesses and entrepreneurs succeed. She starts by asking them a single question: Are you capable of changing as fast as the world is changing?

23-Jun-2015 Monica Shepherd

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A busy business owner’s guide to taming an out of control email inbox

Secretly, my ultimate goal is an empty inbox. I create folders and subfolders and diligently file emails away as soon as possible, or delete anything I no longer need. The thought of my inbox growing massive in number kind of scares me - an irrational fear that if it grows beyond a certain amount, it’s too late to be saved, and I’d just have to give up and let it run wild. Some might call it OCD, I just like to call it ‘organised’.

23-Jun-2015 Gayatri Wood

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Making Data Meaningful for your Business

Raw data describes the facts and figures that a business processes every day. Over time, every business hoards a certain amount of data and it only becomes information to a business after it has been processed to add context, relevance and purpose.

17-Jun-2015 Xero

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How to understand your customers

In more than 20 years of writing for and about a wide variety of companies, I’ve noticed something important. The businesses that flourish are the ones that truly understand their customers – who they are and what they want.

01-Jun-2015

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How to Have a Paperless Office

Busy offices can generate a lot of paperwork. But too much paper can reduce the efficiency of your business – and cost you money. So what steps can you take to cut the amount of paper your business uses?

26-May-2015

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Maximise your profit with upsells and cross sells

As a merchant or a person acquainted with ecommerce, you might have heard such terms as “cross selling” and “upselling”. But if you think these are some sort of sophisticated novelties – they are not. These techniques have been used by many generations of traditional retailers and are still considered to be the keys to profit generation.